Delivery Policy

Important
All products are Brand New (unless specified) and come with full manufacturer’s warranty.

Check product listing for warranty period. Colour may vary on some items. Images may not represent the true shade of colour in the picture, if the colour is advertised in the heading it will be that colour
(eg. Coleman Foxy Lady Lounger Black. Black shade may vary). 

Delivery time 3 to 7 business days from despatch.

Allow 5 to 10 business days if in NT, WA or TAS. Postage is via Australia Post or courier.

If no one is present to sign for the delivery, at the discretion of our courier service, the parcel may be left at the given address in a safe spot. If there is no safe location for the item to be left, the parcel will be returned to our warehouse.
We will not pay for a second drop to address, you will be responsible for the cost of a second delivery.

Please check your address and details on your account is correct.
If any details are different to your account, you must contact us immediately.
If item is sent to an incorrect address based on the details given to us by you, a redirection charge will apply. We are not liable if your parcel has already been shipped prior to us receiving or seeing your update in address. Tax invoice is in an envelope attached to the outside of the parcel. You must retain this receipt as proof of purchase.

Payment Method
Payment method via paypal or direct deposit.
If paying by direct deposit, make sure you use your full name as a reference on the direct deposit. This may take 2 to 5 working days to clear into our bank account. No items will be sent until all money is cleared.

Return Policy
Goods cannot be returned if you simply change your mind.
Items cannot be returned if original packaging is opened or damaged or incomplete. The items must be returned within seven days – we cannot grant a refund if item is not in resalable condition. The purchaser will incur delivery cost for returning the item to us.

We will not accept COD Return Package.
Our postage cost and paypal fees will be deducted from refund amount.
You must contact us to arrange pick up of item. All products are new and come with manufacturer’s warranty.

If an item is faulty, you must contact us. Most items sold have an Australian wide service agents. If the item doesn’t, we will arrange for the item to be inspected.
Please contact us for authorisation.